Terms of Service
Introduction
These Terms of Service govern your access to and use of this online marketplace platform, which allows users to list, sell, and purchase goods and services. By creating an account or using the platform, you agree to be bound by these Terms.
If you do not agree, you must not use the platform.
Eligibility
- You must be at least 18 years old to use the platform.
- You must have the legal capacity to enter into binding contracts.
- You must comply with all applicable laws of the United Kingdom when using the platform.
Accounts
- You must provide accurate, complete, and up-to-date information when creating an account.
- You are responsible for maintaining the confidentiality of your login details.
- You are responsible for all activity carried out through your account.
- The platform may suspend or terminate accounts that breach these Terms or UK law.
Role of the Platform
- The platform acts as an online venue connecting buyers and sellers.
- The platform is not a party to transactions between users.
- Sellers are solely responsible for the goods or services they offer, including legality, quality, delivery, and compliance with UK regulations.
Listings and Sales
Seller Responsibilities
- Listings must be accurate, lawful, and not misleading.
- Sellers must comply with UK consumer protection laws, including the Consumer Rights Act 2015.
- Sellers must ensure products meet UK safety and trading standards.
- Where applicable, sellers are responsible for VAT registration and tax obligations.
Buyer Responsibilities
- Buyers must review listings carefully before purchasing.
- Buyers agree to pay the full price and any applicable charges at checkout.
Payments and Fees
- Payments may be processed through third-party payment providers.
- The platform may charge fees for listings, transactions, or additional services.
- Fees are non-refundable unless required by UK law.
Prohibited Conduct
You must not:
- Use the platform for unlawful purposes.
- Post false, misleading, or fraudulent listings.
- Infringe intellectual property rights.
- Harass, abuse, or threaten other users.
- Attempt to bypass platform fees or payment systems.
- Interfere with the security or operation of the platform.
Content and Intellectual Property
- Users retain ownership of content they submit.
- By submitting content, you grant the platform a non-exclusive licence to use, display, and distribute that content for the operation of the service.
- Platform branding, software, and design are protected by intellectual property laws.
Reviews and Feedback
- Reviews must be honest and based on genuine experiences.
- The platform may remove reviews that are abusive, misleading, or unlawful.
Termination
- Users may stop using the platform at any time.
- The platform may suspend or terminate access without notice where there is a breach of these Terms or risk to other users or the platform.
Disclaimers
- The platform is provided on an “as is” and “as available” basis.
- The platform does not guarantee uninterrupted or error-free operation.
Limitation of Liability
- Nothing in these Terms limits liability where it would be unlawful under UK law.
- To the maximum extent permitted by law, the platform is not liable for indirect, incidental, or consequential losses arising from use of the service.
Indemnity
You agree to indemnify the platform against claims, losses, damages, and expenses arising from your breach of these Terms or misuse of the platform.
Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Complaints
- Users may submit complaints through the platform’s support system.
- Complaints will be reviewed and responded to within a reasonable timeframe.